Attention Geoff Ralston, CEO of Lala.com
One of your investors is not happy. Moreover, he is completely flummoxed why another investor (Bain?) is happy and willing to give more money to you.
So this VC guy is appalled at your business model. Says "Bill Nguyen is always on vacation and the CEO just looks confused."
And if this information isn't for public announcement. Well then, Rich, don't scream it into your iphone in public, ok?